Superior Family Twin Room
- 2 Single beds,1 King-size bed
Hotel · Tokyo · Tokyo City Area
Cha-An Hotel Ueno
A quiet, family-oriented hotel in Tokyo's Ueno district, close to transport, a food market and a park.
- Family rooms that sleep up to five
- Shared kitchen and dining areas
- 24-hour security and lift access
8.6
Great
537 reviews
Booking.com 8.6 · 537 reviews
About
Cha-An Hotel Ueno
Cha-An Hotel Ueno sits in a quiet part of Tokyo's Ueno district, a short walk from the food market and a nearby park. The hotel is close to public transport, making it easy to explore the city. It offers a lift, Wi-Fi throughout, and a range of practical amenities for a comfortable stay.
Rooms are bright and reasonably sized for Tokyo, with extra touches like memory foam mattresses and complimentary toiletries, including hair straighteners. Families can choose from twin, triple or double room configurations, and a shared kitchen and dining area add flexibility for longer stays.
- No smoking on site
- Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
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Strengths
3 reasons to book- Strong reviews for service and value — Guests frequently mention friendly, helpful staff and a good price for the size and comfort of the rooms, especially for families.
- Spacious, family-friendly rooms — Multiple reviewers note the rooms are larger than typical for Tokyo and comfortable for families of four or five, with separate bathrooms and memory foam mattresses.
- Quiet but well-connected location — The hotel sits in a peaceful area within walking distance of a food market and park, yet close to public transport for exploring the city.
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Worth weighing
3 to weigh- Check-in starts late — With check-in from 16:00 and check-out at 10:00, the window for arrival and departure is narrower than many hotels.
- No pets allowed — The hotel does not accept pets, which may be limiting for travellers with animals.
- Reported staff English limitations — Some guests noted the staff's English was limited, though they were still described as friendly and accommodating.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Private Bathroom Triple Room
- Sleeping arrangements for 3 persons
Family Private Bathroom Double Room
- 1 Double bed
- Street view
- Private bathroom
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- No smoking on site
- Air conditioning
- Heating
- Lift
- 24-hour security
Room
- Flat-screen TV
- Free toiletries
- Electric kettle
- Dining table
Kitchen
- Shared kitchen
- Dining table
Services
- VIP check-in/check-out
- Safe deposit box
- Vending machines
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 537 reviews
Booking.com · 8.6 · 537 reviews
8.6Verified guest“The room was snug and very comfortable, with tea, coffee and a seating area. The street view was a nice extra. The hotel is close to a food market and the zoo, and it stays quiet.”
8.6Verified guest“There's plenty of good food nearby. The location is handy and only minutes from Shitaya Shrine. The staff are helpful and very friendly.”
8.6Verified guest“Friendly staff, brand-new and fairly large rooms with extra toiletries like hair straighteners. A good variety of breakfast items.”
8.6Verified guest“I stayed in a peaceful part of the city and it exceeded my expectations. Great value for money, especially for a family of five. The cosy sitting area in the room was perfect for tea and breakfast. Staff were incredibly friendly and accommodating. Small extras like hair straighteners and extra toiletries made it feel more luxurious.”
8.6Verified guest“Great location near transport and the food market. The hotel was clean with good facilities. Staff were helpful.”
8.6Verified guest“Our room at Cha-An Hotel Ueno was perfect for our family of four: spacious, clean and well equipped. We loved having a separate shower, bath tub and toilet – it made mornings easy. The location was ideal for public transport and dining. The common area outside the room was great for family meals and relaxing. I highly recommend it.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Food Market: A short walk from the hotel, the food market is a favourite among guests for fresh produce and local eats.
Park: A nearby park offers a peaceful spot for a morning walk or a break from the city, close enough for a relaxed stroll.
Shitaya Shrine: Minutes from the hotel, this shrine is a cultural touchpoint worth a visit.
Public Transport: Train and metro connections are close by, making it easy to reach other parts of Tokyo.
3-12-3 Higashi Ueno Taito-Ku,Tokyo-To, Tokyo, Tokyo City Area, 110-0015, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 6 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 16:00 to 23:59, and check-out is by 10:00.
Is parking available at the hotel?
No parking information is listed for this property, so you may need to use nearby public parking.
Are pets allowed at Cha-An Hotel Ueno?
No, pets are not allowed.
Does the hotel have a shared kitchen?
Yes, there is a shared kitchen and a dining table, along with an electric kettle.
Is smoking allowed in the hotel?
No, the hotel has a no-smoking policy throughout.
The bottom line
Cha-An Hotel Ueno is a solid, honest choice for families and travellers who want a quiet base near Ueno's food market and park, with easy transport links. The comfortable, larger-than-average rooms and genuinely helpful staff earn high marks for value, even if the check-in hours are late and pets aren't welcome.
8.6Based on 537 guest reviews and our editorial analysis.
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